Held orders
Keep a cart on hold and restore it when the customer is ready.
Cleaning & tailoring
Every piece tagged. Every customer told when it is ready.
List each item a customer hands over as a service line on one work order and print a tag for every piece. The customer is notified by SMS or email when the order is ready and pays at the till on collection.
Shoe repair · leather & bag repair · watch & jewelry repair · clothing alterations · carpet cleaning · curtain cleaning · ironing service
Find your business
Held ordersOrders & checkoutRefundsCash movementBranches & warehouses
THE QUESTIONS THAT MATTER
The items handed over are the order.
Which order does this tag belong to?
Has the customer been told the order is ready?
Is the order paid or still open at the till?
YOUR WORKING DAY
How Softphia fits your day.
Here the customer hands over garments, shoes, curtains or a watch, not a vehicle or a device. Each piece becomes a service line on the work order and carries its own printed tag, so it finds its way back to the right customer at collection.
Take the items in
Add service lines
Tag each piece
Notify when ready
Collect and pay
What the product does
Orders & checkout
Add products and services, assign the customer and record the sale and payment.
Refunds
Process refunds against the original sale and its payment records.
Cash movement
Record operating income and expenses in the cash ledger.
Branches & warehouses
Organize operating locations and their warehouse records.
FOR THE OWNER
Follow every item from the counter to collection.
Each work order lists the items handed over as service lines, with a tag printed for every piece. When the order is ready the customer is notified, and payments and refunds are recorded at the till against the sale.
FOR THE TEAM
Know which pieces belong together.
When the customer returns, staff see the pieces on the order, its status and what is still to be paid.
BEFORE YOU START
Questions worth answering.
Can every piece get its own tag?
Yes. Print a tag for each piece on the work order; the tag keeps the item matched to its order while it is being worked on.
How does the customer know the order is ready?
Mark the work order as ready and the customer is notified by SMS or email. Payment is taken at the till when they collect.
Can I control what each team member can access?
Control access to operations through user permissions.
How do I create a workspace?
Start with the company registration form. Enter your business details, verify your email and select the business profile and modules for your operation.
Where do I see what my setup includes?
The pricing page shows the modules Softphia recommends for each business profile and the add-ons you can choose. After registration, your workspace shows the included modules and usage limits.
THE RIGHT SCOPE
Start with the setup built around your work.
See the setup Softphia recommends for your business profile, what it costs and the add-ons you can choose.
Recommended
Dry cleaning
Cleaning orders from drop-off to pick-up.
CHF 56.40/ month
List price: CHF 70.50
CHF 676.80/ year
List price: CHF 761.40
Launch Partner: 20% off for the first 12 months.
Try it free for 15 days. No card required.
Get started ↗ Discuss this setup →Included modules
- Service orders & payments
All package entitlements
- Service orders & payments
- SMS
- Work orders
Available add-ons: Team management · Reports & analytics · Bank reconciliation
See the recommended setup and what's included →Solutions for other businesses
All industries →Your next working day starts here.
Create your workspace. Choose your business profile, set up your branch and bring your team into Softphia.