Held orders
Keep a cart on hold and restore it when the customer is ready.
Dry cleaning
Know which garment belongs to which collection.
Add cleaning services to a customer’s order and keep the cart on hold until collection. Resume the same order to record the sale and payment.
Held ordersOrders & checkoutRefundsCash movementBranches & warehouses
THE QUESTIONS THAT MATTER
The order continues after the customer leaves.
Whose garment is this?
When was it promised?
Has collection been paid?
YOUR WORKING DAY
How Softphia fits your day.
Add cleaning services to a customer’s order and keep the cart on hold until collection. Resume the same order to record the sale and payment.
Receive garments
Identify items
Clean
Check readiness
Return to customer
What the product does
Orders & checkout
Add products and services, assign the customer and record the sale and payment.
Refunds
Process refunds against the original sale and its payment records.
Cash movement
Record operating income and expenses in the cash ledger.
Branches & warehouses
Organize operating locations and their warehouse records.
FOR THE OWNER
Follow every item from the counter to collection.
Each work order lists the items handed over as service lines, with a tag printed for every piece. When the order is ready the customer is notified, and payments and refunds are recorded at the till against the sale.
FOR THE TEAM
Know which pieces belong together.
When the customer returns, staff see the pieces on the order, its status and what is still to be paid.
BEFORE YOU START
Questions worth answering.
Can I keep an order open until the customer returns?
Keep a cart on hold and restore it when the customer is ready.
Can I sell services as well as products?
Add products and services, assign the customer and record the sale and payment.
Can I control what each team member can access?
Control access to operations through user permissions.
How do I create a workspace?
Start with the company registration form. Enter your business details, verify your email and select the business profile and modules for your operation.
Where do I see what my setup includes?
The pricing page shows the modules Softphia recommends for each business profile and the add-ons you can choose. After registration, your workspace shows the included modules and usage limits.
THE RIGHT SCOPE
Start with the setup built around your work.
See the setup Softphia recommends for your business profile, what it costs and the add-ons you can choose.
Recommended
Dry cleaning
Cleaning orders from drop-off to pick-up.
CHF 56.40/ month
List price: CHF 70.50
CHF 676.80/ year
List price: CHF 761.40
Launch Partner: 20% off for the first 12 months.
Try it free for 15 days. No card required.
Get started ↗ Discuss this setup →Included modules
- Service orders & payments
All package entitlements
- Service orders & payments
- SMS
- Work orders
Available add-ons: Team management · Reports & analytics · Bank reconciliation
See the recommended setup and what's included →Solutions for other businesses
All industries →Your next working day starts here.
Create your workspace. Choose your business profile, set up your branch and bring your team into Softphia.