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Repair & service

Register the vehicle or device once. Every job starts from it.

Register vehicles, phones, appliances and machines once by plate, IMEI or serial number. Read the meter at intake, work at the counter or on site, plan recurring maintenance and take payment at the till.

Commerce & POS — SoftPOS
SoftPOS · Softphia application · demonstration data

Computer & electronics repair · bicycle repair · construction & agricultural machinery service · elevator maintenance · HVAC service

Orders & checkoutHeld ordersRefundsRegister & X/Z reportsCash movementBranches & warehouses

THE QUESTIONS THAT MATTER

The job starts from the asset.

Which vehicle or device is this, exactly?

What did the meter read when it came in?

When is the next maintenance due?

YOUR WORKING DAY

How Softphia fits your day.

When a customer hands over a vehicle, a phone, a computer or a machine, the work order starts from the registered asset: its plate, IMEI, serial or registration number, the meter reading at intake and the checklist for its type. A phone’s unlock code stays masked; only staff with permission can reveal it.

  1. Register the vehicle or device

  2. Read the meter

  3. Complete the intake checklist

  4. Repair at the counter or on site

  5. Notify, hand over and take payment

What the product does

Orders & checkout

Add products and services, assign the customer and record the sale and payment.

Held orders

Keep a cart on hold and restore it when the customer is ready.

Refunds

Process refunds against the original sale and its payment records.

Register & X/Z reports

Open the register, review its movements and close it with a recorded count.

Cash movement

Record operating income and expenses in the cash ledger.

Branches & warehouses

Organize operating locations and their warehouse records.

See the product →

FOR THE OWNER

Know every vehicle and device you look after.

Vehicles, devices and machines are registered once with their identity and meter readings. Recurring maintenance plans remind customers automatically, and work orders are settled at the till.

FOR THE TEAM

Start every job from the right asset.

At intake the team finds the registered vehicle or device, records the meter reading and completes the checklist before the work starts.

BEFORE YOU START

Questions worth answering.

Can a maintenance plan run on km or operating hours?

Yes. Set the plan to repeat every so many months, every so many km or operating hours, or both. The customer receives a reminder when it falls due.

Can we work at the customer’s address?

Yes. A work order can be carried out at the counter or on site, with the visit address recorded on the order.

Can I control what each team member can access?

Control access to operations through user permissions.

How do I create a workspace?

Start with the company registration form. Enter your business details, verify your email and select the business profile and modules for your operation.

Where do I see what my setup includes?

The pricing page shows the modules Softphia recommends for each business profile and the add-ons you can choose. After registration, your workspace shows the included modules and usage limits.

THE RIGHT SCOPE

Start with the setup built around your work.

See the setup Softphia recommends for your business profile, what it costs and the add-ons you can choose.

Available add-ons: Team management · Reports & analytics · Bank reconciliation

See the recommended setup and what's included →

Solutions for other businesses

All industries →

Your next working day starts here.

Create your workspace. Choose your business profile, set up your branch and bring your team into Softphia.