Mobile phone repair
Keep the device, the fault and the handover connected.
Repair work begins with a customer's device, not a finished sale. Plan intake, diagnosis, parts and collection before choosing your workshop setup.
THE QUESTIONS THAT MATTER
The device should leave with a clear explanation.
Which device was received?
What fault was reported?
Is the customer ready to collect?
YOUR WORKING DAY
How Softphia fits your day.
Bring a screen replacement and a repair that may need approval. Review intake notes, parts usage and customer handover.
Receive device
Record the problem
Assess the work
Repair and check
Return and settle
This is the workflow we will review together. Confirm each required function before choosing your setup.
FOR THE OWNER
Know what was promised before measuring the day.
Agree how intake, due dates and payment should work. A setup is useful only when the whole order can be followed, not just the final sale.
FOR THE TEAM
Make the next handover unambiguous.
Item identity, work instructions and collection details should be understood by the next person. Use a real job to confirm the process.
BEFORE YOU START
Questions worth answering.
Are IMEI, warranties and repair tickets included?
These specialist functions have not been confirmed for this setup. Ask to see them with your devices before switching systems.
Can customers approve a repair remotely?
Remote approval and automatic status notifications are not currently promised. Agree the communication process in the demo.
Why is there no dedicated price yet?
The specialist configuration must be confirmed before a package can be recommended. We will not substitute an unrelated package just to display a price.
How is the price determined?
Available package prices and limits come from the current commercial catalogue. If no package is listed, we will confirm a suitable setup with you; no price is assumed.
What should I bring to a demo?
Bring a typical transaction, your team size, locations and any equipment you already use. We can then test your actual routine and agree the scope before you start.
THE RIGHT SCOPE
Choose the package around your work.
Current packages, modules and usage limits for this business profile. Specialist workflows and equipment are reviewed during your demo.
Let's define the right setup for your business.
A dedicated package is not currently listed here. Tell us about your operation so we can confirm the supported scope and the right configuration.
Schedule a demo ↗Solutions for other businesses
All industries →LET'S PLAN TOGETHER
Let's build the right setup for your business.
Tell us about your workflow. We'll choose the modules that fit your team's needs together.
Schedule a demo